ABOUT US

Welcome to KANGBO GROUP LIMITED ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website, products (including virtual game cards), and services ("Services"). By accessing or using our Services, you ("you", "your") agree to be bound by these Terms and all applicable laws and regulations. Please read these Terms carefully before using our Services.

1. Eligibility

To use our Services, you must be at least 13 years old and have the legal capacity to enter into a binding contract. If you are under 18 years old, you must obtain parental or guardian consent to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
All virtual game cards purchased from us are for personal, non-commercial use only. You may not resell, distribute, transfer, or exploit our virtual game cards for any commercial purpose, including but not limited to selling them on third-party platforms or using them to engage in unauthorized business activities. We reserve the right to limit the quantity of virtual game cards you can purchase per order or per period to prevent abuse or fraud.

2. Product Usage

3. Account Responsibilities

If you create an account to use our Services, you are responsible for maintaining the confidentiality of your account credentials (including username and password) and for all activities conducted under your account. You agree to notify us immediately at Chenhaifei19850212@outlook.com if you suspect any unauthorized access to or use of your account. We shall not be liable for any loss or damage arising from your failure to protect your account credentials.

4. Intellectual Property

All content and materials on our website, including but not limited to logos, trademarks, text, graphics, and software, are the exclusive intellectual property of KANGBO GROUP LIMITED or our licensors. You may not reproduce, modify, distribute, display, or use any of these materials without our prior written consent. Virtual game cards are licensed by game publishers, and your purchase grants you a non-transferable, non-exclusive right to redeem the card for in-game value as permitted by the publisher.

5. Payment and Transactions

6. Limitation of Liability

To the maximum extent permitted by applicable law, KANGBO GROUP LIMITED shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or in-game items, arising from your use of or inability to use our Services. Our total liability for any claim arising out of or related to these Terms shall not exceed the amount you paid for the specific product or service giving rise to the claim.

7. Termination

You agree to provide accurate and complete payment information when purchasing our products. All payments are processed through third-party payment providers, and we do not store your payment details. Once your payment is successfully processed, we will deliver the virtual game card code to the email address you provided. You acknowledge that transaction fees (if any) charged by your payment provider are your responsibility.
We may terminate or suspend your access to our Services at any time, without prior notice, if we determine that you have violated these Terms, engaged in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon termination, your right to use our Services will immediately cease. You may terminate these Terms by discontinuing use of our Services.

8. Changes to These Terms4. Shipping & Delivery Policy4. About Us

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, excluding its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved through good-faith negotiation; if negotiation fails, the dispute shall be submitted to the competent courts in the United States.

10. Contact Us

KANGBO GROUP LIMITED is a trusted provider of premium virtual game card solutions, dedicated to serving gamers across the United States. We specialize in delivering secure, instant access to digital game top-up cards for a wide range of popular online titles, from immersive MMORPGs to fast-paced battle royales.
Since all products sold by KANGBO GROUP LIMITED are virtual game cards, we do not provide physical shipping. Digital delivery is conducted exclusively via email, ensuring fast and secure access to your purchased game card codes:
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the end of these Terms and notify you via email or through a notice on our website. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Terms.
If you have any questions or concerns about these Terms of Service, please contact us at Chenhaifei19850212@outlook.com.
At KANGBO GROUP LIMITED, we prioritize seamless user experiences and transaction security. Our platform is designed to streamline the purchase and delivery process, ensuring that game card codes reach your inbox within minutes of payment confirmation—eliminating the wait for physical shipments. We source all our game cards from legitimate, verified channels, giving you peace of mind that every purchase is valid and reliable.
  • Delivery Method: After your payment is successfully processed and verified, the game card code(s) will be automatically sent to the email address you provided during checkout. Please ensure your email address is accurate and active to avoid delivery issues.
Last Updated: [Current Date]
Our customer-centric team is committed to providing responsive support tailored to the needs of gamers. Whether you have questions about product selection, delivery status, or redemption issues, we’re here to assist you promptly. We strive to build long-term trust with our users by upholding high standards of transparency, authenticity, and service quality.
Last Updated: 2025.12.05
  • Delivery Issue Resolution: If you still cannot find the game card code or encounter an error when redeeming it, please contact our customer service at Chenhaifei19850212@outlook.com with your order number and the email address used for purchase. Our team will assist you in verifying and resending the code within 24 business hours.
  • Delivery Timeframe: Most orders are delivered instantly (within 5 minutes of payment confirmation). In rare cases (e.g., payment verification delays due to security checks), delivery may take up to 1 hour. If you haven’t received the game card code within 1 hour, please first check your spam/junk email folder as the message may have been filtered there.